Click here to register for a ToughBuilt Online Account today.
We recently migrated ToughBuilt Australia to its own site. If you had an account previously, please hit the 'Forgot Your Password' button to set a new password.
Please Note: Setting a new password on this website will not impact your account on kincrome.com.au
Hi There!
We are thrilled to announce the launch of our brand-new ToughBuilt Australia website at Toughbuilttools.com.au! This site is designed to provide you with a better experience, showcasing our range of ToughBuilt products in one convenient location.
What This Means for You:
New Website Experience: Starting now, all ToughBuilt products and pages you previously visited on the Kincrome site will be found at Toughbuilttools.com.au. You’ll be automatically redirected to the new site if you attempt to access ToughBuilt products through the Kincrome website or Google. Should you encounter any issues with this redirection, please let us know.
Outstanding Orders: We're closely monitoring any outstanding orders to ensure a smooth transition. Rest assured, your orders will flow through as expected, but if any issues arise, we'll address them promptly.
Identical Functionality: The new website offers the same functionality you're accustomed to—product pages, forms, and more—just in a new and improved environment.
Important Information About Your Account:
Account Transfer: Your account has been transferred to the new ToughBuilt site. To log in, simply use the ‘Forgot Password’ feature to set a new password. Your Kincrome account and password remain unchanged.
Sales History: While your previous transaction history from Kincrome won’t be visible on the new site, we can access it for you if needed. Feel free to reach out for any assistance.
Warranty Claims: Existing warranty claims remain unaffected by this transition. We'll continue to provide the same great support.
Common Questions You Might Have:
Did My Account Get Transferred? Yes, your ToughBuilt account has been transferred. You’ll need to reset your password for the new site, but your Kincrome account details remain the same.
What Happened to My Sales History? Your previous ToughBuilt purchases made through Kincrome won’t be visible on the new site, but we can still access that information for you.
Can I Buy StackTech on the New Website? StackTech products remain exclusive to Bunnings and TKD in Australia and New Zealand. All other ToughBuilt products are available to purchase either through toughbuilttools.com.au or through Bunnings and TKD (in-store or online).
We’re excited about this new standalone website and are here to assist with any questions or concerns you might have. To contact our customer service team, please use the links below: Phone Number (Australia): 1300 657 528 Phone Number (New Zealand): 0800 895 116 Contact Form: https://toughbuilttools.com.au/support-contact Thank you for your continued support and we look forward to providing you with an even better ToughBuilt experience!